IBC 2024

At IBC 2024 as not seen on TV: Smart content solutions to strategize, manage, and engage.

Service Windows

A Service Window is a pre-scheduled timeframe set by Mediagenix for conducting preventive maintenance that may disrupt service.

Patch Management

Basic Patch Management is bundled with every Mediagenix Managed System and executed during regular Patch Windows utilizing default patching procedures. This entails proactive follow-up and automated installation (which may necessitate Mediagenix’s patching client on the server) of critical and security updates released by Mediagenix. By default, Mediagenix’s Patch Windows are scheduled weekly during nighttime hours.

Patch Windows

Product Region Weekday Start time Maximum duration
Hive World Wednesday 23:00 CET (CEST) 2 hours
woncloud Europe Wednesday 23:00 CET (CEST) 2 hours
woncloud Americas Thursday 01:00 EST (EDT) 2 hours
woncloud Asia Wednesday 23:00 SGT 2 hours
woncloud Australia Wednesday 23:00 AEST (AEDT) 2 hours