To meet the requirements of specific operations and processes, we work closely together with every customer, responding to upcoming needs with the co-creation of new functionality and features that often break new ground in their field of excellence.
The resulting innovations are incorporated into the base product. This means that with every upgrade, the whole customer community can benefit from a state-of-the-art product that is inspired by its members.
Invaluable input also reaches us through our structured and open interaction with our customers. Apart from our regular contacts we have our user experience testing days, brainstorms, online Q&A sessions, master classes, training & coaching sessions, and our annual User Advisory Board (UAB) where our customers gather to help define and prioritize our product road map.